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We needed to cancel our reservation on June 3rd to June 11th, due to having issues with the sale of our home. I called to ask if we could reschedule in September, but you had no reservations for us. Colin had stated that you had no reservations from August 24th till the end of the year. I've see your advertising and your are blowing smoke up every ones, you know what. I wouldn't recommend your company to anyone to rent an rv. Only thing I would recommend is to add a reservation tool online.
Cruise America Review: Why You Shouldn’t Rent From Them
Cruise America also allows customers to attach a bike rack to the receiver hitch free of charge. The customer needs to again let the rental center know about the intention of mounting a bike rack so that the RV’s locking pin can be removed. As a corporate rental company, Cruise America has its own RV fleet.
Businesses
Cruise America are seen as experts in first time rental and brings in customers from all over the world to experience one of 4 models that can sleep anywhere from 2 to 7 people. Paired with a fantastic business model, Cruise has a strong customer focused culture and is motivated by helping customers experience memorable vacations. The cancellation policy is consistent and fair for customers with Cruise America, compared to its competitors. You can cancel and receive a full refund if you cancel at least a week before the start date. Any less notice than seven days will result in the forfeit of the initial reservation payment. There is also no refund on any one-way RV rental cancellations.
Mandatory fees
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If you didn’t know, with All-Electronic Tolling, the picture of a vehicle’s license plate is taken and then used to determine who will be billed. In addition, Cruise America doesn’t reimburse damage caused by collision or accident. Plus, failure to call Travelers Assistance immediately after a breakdown will make the reimbursement void.
You’ve Read the Reviews: Now Experience Cruise for Yourself!
They are sometimes inconsistent with delivering your RV on time, which limits your enjoyment. Aside from a nightly fee, Cruise America applies estimated mileage charges to your rental in advance. Mileage charges are per night based on 100 miles for round-trip rentals and 250 miles for one-way rentals.
The Unlimited Miles Plus Package includes unlimited mileage, one personal kit for each passenger, one vehicle departure kit, and unlimited use of the RV generator for 21 days. Past 21 days, Cruise America will charge you with $29 per day. As you can see, Cruise America has many service fees, and this is a big reason why people prefer to opt for peer-to-peer rental services. To figure out whether renting an RV from this company is worth it, we need to cover a lot of details, including rental options, fees, penalties, insurance, and whatnot. They are important for our points that we will present to you in the end, as well as for your understanding of what Cruise America is.
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Your full name will only be used to allow the business to verify that you are a customer. The insurance coverage for renters might be one of the high points of the company. The company provides coverage policies in the three different sections, which are over the smallest amount of automobile coverage against a 3rd party. There are sections to browse the different types of RVs, and it lists what is included with each. You can also browse from a list of rental locations, which notify you of the inventory selection.
Great customer service
We cleaned the RV as soon as we could but could not get the cigarette smell out of the trailer. First evening we could not get the city water to run in the camper. I called back next day and got a more knowledgeable person who suggested checking out the aerator on the sink. We ran the lines to try and clear as much of the scale as we could.
If you’re a newcomer to the world of RV rentals, you’re understandably concerned about getting the most bang for your buck. On the other hand, they do have some benefits like one-way rental, a comprehensive reimbursement policy, and occasional deals. So we can’t say that Cruise America is a bad place to rent an RV from.
You get to experience unique areas of the country, take in picturesque views, and spend quality time with the ones you love. A successful road trip is one without worry or inconvenience. You should be able to go at your own pace and experience life the way it should be. For other tolling services like EZ Pass lanes or Fastrack, it will be your responsibility to use a corresponding transponder in order to avoid any fees or penalties. Cruise America provides up to $30 a day per party for transportation expenses and up to $30 a day per person for lodging. Total provisions are limited by Cruise America up to $3000 per tour.
If a repair service costing over $75 isn’t documented by Cruise America, you will not be provided with a reimbursement. Aside from the charges we’ve described above, there are certain penalties that borrowers will need to pay should they fail to comply with the rental terms. In locations with colder winter weather, Cruise America winterizes their motorhomes from around mid-October to late March. When winterized, you cannot use the RV’s water and holding tanks. Due to this, if you chose to have the motorhome de-winterized, you will need to pay an up to $40 fee.
We were a bit challenged due to low water on the Mississippi and inability to dock as regular. Two out of four of our group were either with walkers or electric scooters. The information on the outings for which device to take with us that day was under par. I would personally have liked to have had more map and info material of our self guided day trips!
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